Legal
Privacy Policy
Last updated: November 2026
Who we are
RL Business Transformation & Operational Advisory Ltd is a company registered in England and Wales (Company No. 17535156), with a registered office at 46 Harefield Rise, Burnley, Lancashire, BB12 0EZ. We are the data controller for the personal information collected through this website.
What information we collect
When you use the enquiry form on this website, we collect the information you provide: your name, email address, company name, and the details of your enquiry. We do not collect any additional personal data through this website, and we do not use cookies for tracking or advertising purposes.
How we use your information
We use the information you submit solely to respond to your enquiry and, where relevant, to progress a potential engagement. We do not use your data for marketing purposes, and we do not add you to any mailing list without your explicit consent.
Our lawful basis for processing
We process your personal data on the basis of legitimate interests — specifically, to respond to a business enquiry you have chosen to make. Where an engagement proceeds, we may also process data on the basis of contractual necessity.
How we protect your information
All enquiries are treated in strict confidence. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. We do not share your information with third parties unless we have your written agreement, or are required to do so by law.
How long we keep your data
If your enquiry does not result in an engagement, we will retain your contact details only for as long as is necessary to respond and follow up, after which they will be deleted. If an engagement proceeds, we will retain relevant records for the duration of the engagement and for a reasonable period thereafter in accordance with our legal obligations.
Your rights
Under UK GDPR, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data, to object to processing, and to request restriction of processing. To exercise any of these rights, please contact us at enquiries@rlbusinesstransformation.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Third-party services
This website is hosted on a third-party platform. Enquiry form submissions are transmitted via a managed email gateway. We do not use Google Analytics, advertising networks, or any other third-party tracking services on this website.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be published on this page with a revised date. We encourage you to review this policy periodically.
Contact
If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at enquiries@rlbusinesstransformation.co.uk or by post at our registered office address.